At Blushed Hair Company, we want you to love your purchase! If you are not completely satisfied with your order, we offer refunds under the following conditions:

Eligibility for Refunds:

UNUSED PRODUCTS: Items must be unused, unworn, and in their original packaging.
TIME FRAME: Requests for refunds must be made within 7 days of receiving your order.

Non-Refundable Items:

Products that have been altered, washed, or installed.
Items purchased on sale or with a discount code.

Digital gift cards and custom orders.

How to Request a Refund:

Customers can log into their Blushed Hair Co. customer account, find the order they want to return, and submit a return request directly through Shopify.
Instructions:
1. Go to the Blushed Hair Co. website
2. Click the account/profile icon
3. Log in using the email used at checkout
4. Open the order they want to return
5. Click Request Return
6. Select the item/items and reason for return
7. Submit the request
8. Once approved, they receive return instructions

Refund Process:

Returns must be requested within 14 days of purchase
Items must be unopened, unused, and in original condition
Customer is responsible for return shipping
A 10% restocking fee applies
Refunds are processed after the return is received and inspected
Processing time is usually 3–7 business days after we receive the return. For those who don’t have an account, or who checked out as a guest they will still have to send us an email/inquiry form.

We strive to make every experience a positive one. If you have any questions, please reach out—we’re here to help!